ICT Challenges and Opportunities for Small and Large Housing Providers - By Tony Smith
This blog post was written by Tony Smith, known as 'That Housing IT Guy'. With extensive experience spanning nearly fourteen years in consultancy dedicated to Social Housing ICT solutions, Tony offers valuable perspectives on the challenges and opportunities within the housing sector.
In this blog, he sheds light on the importance of technology adoption across housing providers of varying scales, examining the transformative potential of technology within the domain of social housing provision, particularly for smaller-scale stakeholders.
Parallel Journeys, Different Destinations
Since 2016, I, as a resident, have embarked on an arduous battle with my housing provider. Our shared mission has always been to support residents and ensure safe homes, yet it has become increasingly evident that we are heading towards divergent destinations. In this article, I’ll delve into the disconcerting revelations from the Housing Ombudsman's report, highlighting the traits that hinder my provider from attaining the esteemed title of a "simply brilliant landlord."
I’ll shed light on my personal initiatives (the creation of two websites) in an effort to lend a voice to fellow residents who have been silenced by their housing providers. It has become apparent that while my actions speak louder than their words, as we explore the transformative journey and invaluable lessons I have acquired along the way.