Housing Sector Podcast Episode 5: Suz Muna SHAC
In the episode of the Housing Sector Podcast, we sit down with Suz Muna from the Social Housing Action Campaign (SHAC) to discuss some of the most pressing issues facing tenants today.
With the UK election on the horizon, housing policies are under the microscope. Suz offers a thorough analysis of the housing commitments—or lack thereof—in the manifestos of the major political parties.
Our conversation takes a deep dive into the service charge scandal that has left many residents feeling unjustly treated. Suz details how SHAC supports those caught in this predicament and shares her three essential pieces of advice for anyone contemplating withholding their service charges. She also warns about the potential legal consequences of such actions, offering critical insights into the steps residents should consider before making this decision.
Suz also discusses SHAC's proactive approach to advocacy through organising pickets at major housing associations. These pickets are more than just protests—they are opportunities for residents to connect, share their experiences, and build a robust network of support. Suz outlines how these events have galvanised communities and increased awareness of the systemic issues in the housing sector.
Housing Sector Podcast Episode 4: How Concerned…
In this episode of the Housing Sector Podcast, we dive deep into pressing issues affecting residents and frontline staff in the housing sector. Join us as we unravel critical concerns and seek actionable solutions.
Are our CEOs and senior leaders spreading themselves too thin? We explore the impact of leadership being over-committed to external boards and events, and the implications this has on residents' value for money.
From makeshift fixes like cupboard boxes over holes to persistent issues with dampness being merely painted over, we discuss how these inadequate repairs frustrate residents and why problems are often left unresolved. What does this say about our commitment to quality living conditions?
Frontline staff are the unsung heroes of our sector, yet they face low wages, undervaluation, and customer hostility. We address these challenges and spotlight the incredible dedication of customer service teams through our special initiative - nominating the most supportive team members.
Episode #3 Censorship, Pride & Awards
In Episode 3 of The Housing Sector Podcast, we delve into the reaction to our debut episode, which garnered over 848 views, thanks in part to GreenSquareAccord's repeated attempts to have it censored. We discuss the value of engagement over censorship and why open dialogue is crucial for progress in the housing sector.
As Pride Month wraps up, we scrutinise the trend of housing providers using rainbow logos—a move often criticised as virtue signalling. We also question the conspicuous silence around the 60th anniversary of D-Day and the lack of visible action from housing providers on the Grenfell tragedy’s seventh anniversary.
Our discussion further explores the disconnect between Housing Association awards and resident sentiments, shedding light on the protests that these events often incite.
Episode 2: Blocked Pipes, Raw Sewage, & Blame
In Episode 2 of The Housing Sector Podcast, we shine a spotlight on pressing issues that impact residents and the broader housing community. This episode delves into the vital work of the Social Housing Action Campaign (SHAC) in combating service charge abuse, exposes conflicts of interest among housing association executives, and highlights the persistent sewage flooding issues at a GreenSquareAccord property in Oxford.
Residents at a GreenSquareAccord property in Oxford have been grappling with the ongoing nightmare of raw sewage flooding due to blocked pipes. Through firsthand accounts, emails, and photographs, we reveal the severe impact on the community and question the systemic failures behind this recurring issue. This segment highlights the urgent need for improved maintenance and more effective management practices.
We draw critical insights from these issues to outline the essential improvements needed in the housing sector. Our discussion also touches on the debate of whether residents should be seen as customers or tenants and what this means for their rights and service quality.
Episode 1: “Why Bother?"
THE PODCAST GREENSQUAREACCORD TRIED TO BAN!
Welcome to the first episode of The Housing Sector Podcast, aptly titled "Why Bother?" In this debut, we explore the compelling motivations behind launching our podcast series and outline our vision for fostering a collaborative and supportive community within the housing sector.
Podcasting enhances our online presence, boosting SEO and allowing us to reach a wider audience. By strategically using keywords and hashtags, we aim to make our content easily accessible to those seeking insights and support in the housing sector.
Our podcast is a platform designed to offer valuable insights and support to residents. We address common challenges, share inspiring success stories, and provide practical advice aimed at improving living conditions and quality of life.
This podcast is a call to action for housing professionals dedicated to making a positive impact. We share best practices, innovative solutions, and expert opinions to inspire and empower those striving to drive change within the industry.