Two Rivers Housing are a housing charity managing approx 4,000 homes for low-cost rent throughout Gloucestershire and Herefordshire. Two Rivers Housing believe in 'creating great homes and supporting communities'​ to benefit both their tenants and the wider area we serve. Two Rivers Housing have an active programme of building new affordable homes to meet demand and help sustain rural communities that would otherwise struggle to survive. In many cases, it also gives people who already live or work in the area - some of whom are on low incomes - the chance to stay in a community they know and where they have existing friend and family networks. Two Rivers Housing also work with local businesses wherever possible in a bid to reduce the miles travelled and support the local economy. Tandem Living is their commercial house-building arm and all surplus generated is invested in building more affordable homes for rent and Shared Ownership. Two Rivers Housing also have two social enterprise subsidiary businesses - Centigen Facilities Management and TwoCan estate agency - specifically set up to gift all profits to their charity so that they can continue their vital work. Two Rivers Housing are proud to be a Best Companies Top 100 employer (not-for-profit category), Two Rivers Housing were a 'Best Place to Work'​ finalist in the Gloucestershire Business Awards, and they have held Investors in People ‘Gold’ and RoSPA 'Gold'​ for several years. They’ve also won awards for their apprenticeship training programme.

RSH Strapline judgement

• Provider: Two Rivers Housing

• Name or Reg Code change details: None

• Regulatory code: L4385

• Publication date: 31 August 2022

• Governance grade: G1

• Viability grade: V1

• Regulatory route: In Depth Assessment

Housing Ombudsman

Two Rivers Housing (202010606)

The landlord’s handling of repairs to the roof and guttering including its response to reports of resulting mould.