Rochdale Boroughwide Housing (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area. By working together they claim to provide better places for their members, tenants and employees to live and work. Drawing on the area’s rich co-operative heritage, their pioneering model places members at the heart of decision-making, allowing everyone to enjoy a sense of security and belonging in places we make great together.
This was not the case for Awaab Ishak and his family. Awaab is why we must all work together to ensure that stock is safe, fit for purpose, fit to be called a home. Awaab Ishak deserved a dry, warm home where he could play, eat, love and learn. All children deserve this. Everyone deserves this.
RSH Strapline judgement
Provider: Rochdale Boroughwide Housing Limited
Name or Reg Code change details: None
Regulatory code: 4607
Publication date: 15 December 2021
Governance grade: G1
Viability grade: V2
Regulatory route: Stability Check
Housing Ombudsman
Rochdale Boroughwide Housing Limited (202002793)
The resident has complained about the landlord’s handling of: repairs to the electrical installations. damp in the kitchen. the installation of a Positive Input Ventilation (PIV) unit and the cost associated with running the same.
Rochdale Boroughwide Housing Limited (201915903)
The complaint is about the landlord’s: Application of the single person discount in respect to the resident’s water bill. Handling of repairs to the resident’s windows. Handling of the resident’s reports of damp and mould in his property.
Rochdale Boroughwide Housing Limited (202108118)
The complaint is about: The landlord’s handling of the resident’s application for a mutual exchange. The landlord’s decision to not allocate the proposed property to the resident following the collapse of the mutual exchange.
Rochdale Boroughwide Housing Limited (202100919)
The complaint is about the landlord’s handling of repairs following leaks in the resident’s home.
Rochdale Boroughwide Housing Limited (202017219)
The complaint is about the landlord’s response to the resident’s reports about the condition of the property.
Rochdale Boroughwide Housing Limited (202107363)
The complaint is about the landlord’s response to the resident’s: request for a refund of his service charges. concerns about cleaning in communal areas of his building.
Rochdale Boroughwide Housing Limited (202104684)
The complaint is about the landlord’s handling of water damage in the resident’s property.
Rochdale Boroughwide Housing Limited (202108668)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB).
Rochdale Boroughwide Housing Limited (202017037)
The complaint is about the landlord’s handling of the resident's reports of anti-social behaviour (ASB) by a neighbour.
Rochdale Boroughwide Housing Limited (202117300)
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB).