Plymouth Community Homes creates a better future for communities in Plymouth by providing quality, affordable homes for rent and sale. Plymouth Community Homes work locally to protect, shape and enhance local areas where people want to live and for everyone to value and enjoy it. Plymouth Community Homes believe that everyone in Plymouth deserves a decent home. They encourage people to constantly look forward so that they are involved in their areas and help to evolve the area into something even better. Plymouth Community Homes believe a strong, thriving community is important for everyone, no matter where they live or how old they are. Plymouth Community Homes residents are united in their love for where they live and are proud of what they are achieving. This positive attitude will help to sustain and inspire people that want to live there.

RSH Strapline judgement

• Provider: Plymouth Community Homes Limited

• Name or Reg Code change details: None

• Regulatory code: L4543

• Publication date: 15 December 2021

• Governance grade: G1

• Viability grade: V1

• Regulatory route: Stability Check

Housing Ombudsman

Plymouth Community Homes Limited (201907375)

The complaint is about the landlord’s response to reports of anti-social behaviour (ASB).

Plymouth Community Homes Limited (202102002)

The complaint is about the landlord’s response to the resident’s concerns regarding: the removal of his existing emergency contact details; arrangements for works relating to his shed door; arrangements for a gas safety inspection; contact from the landlord on 20 November 2020.