Nottingham Community Housing Association

No. Homes 10,109

CEO Paul Moat

Website www.ncha.org.uk

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Nottingham Community Housing Association, known to many as NCHA. Nottingham Community Housing Association have been around since 1973, and these days they house more than 20,000 people across the East Midlands. They manage 10,000 homes in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland. But it’s not just houses: Nottingham Community Housing Association also provide care and support services all over the region. Their work covers mental health, learning disabilities, domestic violence, Asian elders, vulnerable young people, homelessness, teenage parents and older people, whether they need a place to live or support in their own home.

RSH Strapline judgement

  • Provider: Nottingham Community Housing Association Limited

  • Name or Reg Code change details: None

  • Regulatory code: 4817

  • Publication date: 15 December 2021

  • Governance grade: G1

  • Viability grade: V1

  • Regulatory route: Stability Check

Housing Ombudsman

Nottingham Community Housing Association Limited (202005518)

The complaint is about the landlord’s response to the resident’s reports of: An operative attending the resident’s property without authorisation. The operative’s conduct.

Nottingham Community Housing Association Limited (202009349)

The complaint is about the landlord’s handling of concerns the resident raised about the style of bath installed during a bathroom upgrade.

Nottingham Community Housing Association Limited (202014309)

REPORT COMPLAINT 202014309 Nottingham Community Housing Association Limited 18 May 2021 Our Approach   The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the […]

Nottingham Community Housing Association Limited (202014644)

The complaint is about the landlord’s: Decision to relocate the communal bins for the building to directly outside the resident’s property. Associated complaint handling.

Nottingham Community Housing Association Limited (201905934)

The resident has complained about: The landlord’s response to their reports about noise from doors in the building. The landlord’ response to their reports of the smell of cigarettes and alleged drug taking entering their home.

Nottingham Community Housing Association Limited (202016531)

The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB).