mhs homes provide safe and sustainable affordable homes as a stepping stone to a better future because everyone should have a decent home. As a charitable housing association operating in north Kent, they own and manage more than 9,000 homes and employ more than 250 people. Every year mhs homes staff nominate a charity they'd like to support and raise money for.
The mhs homes manages 9500 homes in the Medway, Maidstone, Gravesham, Dartford, and Tonbridge and Malling areas of Kent. This makes them the largest independent social landlord in the UK. The group includes Heart of Medway Housing Association which manages over 900 homes and is regulated by the Regulator of Social Housing. mhs homes have been ‘doing this for over 30 years’, so they have a lot of experience to draw on and they like to think this make a difference.
Housing Ombudsman
The complaint is regarding the landlord’s handling of: The resident’s reports of Anti-Social Behaviour and harassment from a neighbour.
The complaint is about the landlord’s response to the resident’s reports of rodents in her property.
The resident complains about the landlord's handling of her concerns about service charge and lift maintenance costs.
The complaint is about: the level of compensation the landlord has offered in response to the resident’s complaint about the delay in carrying out repairs to her bathroom. the landlord’s handling of the resident’s complaint.
The complaint concerns the landlord’s handling of the resident’s reports of damp and mould at the property.
Home Group Limited (201912966)
The complaint is about the landlord’s response to the resident’s concerns regarding the administration of the sales procedure in respect of the property which she owned.