Halton Housing are a forward thinking and dynamic not for profit housing association that owns and manages over 7,000 homes across the North West. They pride themselves in providing affordable homes for a wide range of customers. By building quality homes and creating vibrant and desirable communities we aim to achieve our vision of Improving People's Lives.
Halton Housing are an award-winning housing association, with over 7,000 homes across Runcorn and Widnes in Cheshire, and now expanding geographically across the North West.
Halton Housing employ over 330 talented people who are the heartbeat of our organisation, from maintenance technicians and neighbourhood officers to housing and customer engagement officers, every one is key to improving people's lives through delivering our services.
RSH Strapline judgement
Provider: Halton Housing
Name or Reg Code change details: None
Regulatory code: L4456
Publication date: 3 November 2021
Governance grade: G1
Viability grade: V1
Regulatory route: Stability Check
Housing Ombudsman
The complaint is about the landlord’s handling of the resident’s reports of Anti-Social Behaviour (ASB). The Ombudsman has also considered the landlord’s handling of the resident’s complaint.