ForHousing owns and manage 24,000 homes in Fylde, Knowsley, Oldham and Salford. They provide housing management services on behalf of Cheshire West and Chester Council. As a strategic partner to Cheshire West and Chester Council they also provide housing management services and a homeless support service under the brand forfutures. Quality homes and relationships matter to ForHousing, as such they claim to be passionate about managing, maintaining and building the homes, places and services that local people want and need - now and for the future.

Grading under review

• Provider: ForHousing Limited

• Regulatory code: L4528

• Publication date: 26 October 2022

• Governance grade: G2

• Viability grade: V1

• Regulatory route: In Depth Assessment

Explanation

The regulator is currently investigating a matter which may impact on ForHousing Limited’s compliance with the governance element of the Governance and Financial Viability Standard. The outcome of the investigation will be confirmed in a regulatory judgement, once completed.

Housing Ombudsman

ForHousing Limited (202006822)

The complaint is about: the landlord’s handling of roof repairs. The complaint is also about the landlord’s complaints handling.

ForHousing Limited (202101687)

The complaint concerns the landlord’s response to the resident’s reports of unusual noises from her pipes and boiler.

ForHousing Limited (202103530)

The complaint is about the landlord‘s handling of:

ForHousing Limited (202102396)

The complaint is about the landlord’s handling of the resident’s reports of damp and mould, and the subsequent complaint.

ForHousing Limited (202110311)

The complaint is about the landlord’s handling of the resident’s request for the concrete path at the property to be renewed with flagging.

ForHousing Limited (202111500)

The complaint is about the landlord’s handling of works to replace external doors and to remedy damp and mould in the resident’s property.

ForHousing Limited (202012277)

The complaint was about: The landlord’s response to the resident’s reports of damp and mould. The landlord’s response to the resident’s reports of a leak in his bath and washing machine.