HOUSING SECTOR

First Choice Homes Oldham Performance Index

An evidence-led view of how First Choice Homes Oldham performs for residents.

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ABOUT THE LANDLORD

About First Choice Homes Oldham

First Choice Homes Oldham (FCHO) is a not-for-profit housing association providing homes across Oldham, Rochdale and Kirklees. It offers social and affordable rented homes, intermediate rent and low-cost home ownership. Its services include tenancy and neighbourhood management, an in-house repairs service and investment in existing homes. Its subsidiary, New Living Homes Limited, provides development services for the group.

Landlord type Not-for-profit housing association; registered society with charitable status

Registration First Choice Homes Oldham Limited — RSH registration 4582; society registration 31138R

Homes owned 11,564 at 31 March 2026 — Group and Association, including 180 low-cost home ownership properties

Homes managed 11,564 units reported as owned and managed in 2025/26. Additional homes managed for other owners: Data being verified.

Operating area Oldham, Rochdale and Kirklees

Regulatory grades C2 / G1 / V1 — regulatory judgement published 30 September 2026

LEADERSHIP

Senior leadership

Board Chair Amanda Harris

Chief Executive and Health and Safety Lead Mark Gifford OBE

Executive Director of Corporate Services and Deputy CEO Andy Ewart

Executive Director of Customer Experience Jayne Lawson

Interim Executive Director of Homes Danny Waite

Director of Finance Maria Cook

Director of Digital and Technology Bharat Velji

Director of Governance, Risk and Assurance Catherine Farrington

Director of Communities Christina Todd

Director of Repairs and Maintenance Neil Marsh

Director of Building Safety Dean Tracey

RESIDENT INFORMATION

Contact First Choice Homes Oldham

Official routes for residents to contact their landlord, report repairs, manage their tenancy and make complaints.

Telephone

0161 393 7117 Contact Centre: Monday to Friday, 8am–6pm. For the full service, call between 9am and 5pm. Emergency repairs are available outside office hours.

Email

websiteenquiries@fcho.co.uk

Official website

www.fcho.co.uk

Contact and enquiries

Ways to contact FCHO

Resident account

My Account Access your account and report or track routine repairs online.

Repairs

Report a repair For emergency repairs, call 0161 393 7117 rather than using the online portal.

Complaints

How to complain

Postal address

First Choice Homes Oldham
First Place
22 Union Street
Oldham
OL1 1BE

HOUSING SECTOR REPORTING

Latest on First Choice Homes Oldham

Housing Sector reporting and analysis relating to First Choice Homes Oldham.

HOUSING SECTOR REPORTING

First Choice Homes Oldham reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

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