Cobalt is an independent not for profit housing association, managing and maintaining 6000 affordable homes in the Fazakerley, Croxteth and Norris Green areas of North Liverpool.

Cobalt believe everyone deserves somewhere to call home, a place to make their own, feel safe and secure, and set down firm foundations. The right home will help people to live well, realise their potential and achieve the things that are important to them. The Cobalt mission is by providing quality places to live, and support to those who need it, they play our part in developing thriving communities where people are proud to live and can be their best. Cobalt claim to be passionate about the positive impact they can have on people's lives Integrity - they act with integrity and do the right things instead of the easy things. Cobalt are committed to the long-term success of their people, communities and neighbourhoods.

RSH Strapline judgement

• Provider: Cobalt Housing Limited

• Name or Reg Code change details: None

• Regulatory code: L4361

• Publication date: 1 December 2021

• Governance grade: G1

• Viability grade: V1

• Regulatory route: Stability Check

Housing Ombudsman

Cobalt Housing Limited (202102557)

The complaint is about the landlord’s handling of the resident’s Right to Buy (RTB) application, including the valuation of the property.

Cobalt Housing Limited (202124347)

The complaint is about the landlord’s handling of repairs to the resident’s patio doors.