The Chartered Institute of Housing - Time to Turn Off the Life Support?
Ben Jenkins Ben Jenkins

The Chartered Institute of Housing - Time to Turn Off the Life Support?

As a tenant in a shared ownership property, I've heard the phrase "Chartered Institute of Housing" mentioned almost victoriously. Yet, I've seen very little tangible evidence of their results. As someone who's been blocked by them (and we have internal emails to prove it), I'm bound to have a bitter taste in my mouth. However, let's keep it unemotional and focus on the results derived from the costs spent.

Housing associations allow their staff to reclaim the membership fee they pay to be part of the Chartered Institute of Housing. Essentially, this means that as a tenant, I'm indirectly funding these memberships.

The Chartered Institute of Housing (CIH) positions itself as the leading professional body for housing, dedicated to supporting professionals, upholding standards, and driving positive change in the sector. It claims to reinvest its income into improving housing, working across 20 countries to shape the profession. But for tenants struggling with rising service charges, unsafe homes, and a lack of accountability, these claims ring hollow.

Read More
Understanding Service Charge Strikes: A Growing Crisis in the Housing Sector
Ben Jenkins Ben Jenkins

Understanding Service Charge Strikes: A Growing Crisis in the Housing Sector

The housing sector in the UK is facing a perfect storm. With ever-increasing service charges, poor repairs, and ongoing delays in maintenance, residents are being pushed to their limits. In Episode 21 of the Housing Sector Podcast, I sat down with Suz from the Social Housing Action Campaign (SHAC) to discuss this critical issue and the growing calls for service charge strikes. This blog explores what service charge strikes are, why they are being considered, and what they mean for residents and housing associations alike.

Read More
Service Charge Factor - The straw to break the camel's back?
Ben Jenkins Ben Jenkins

Service Charge Factor - The straw to break the camel's back?

With the start of the new financial year, residents of affordable and shared ownership homes have been sent their service charge bills, with many of us being dismayed at the hike in fees. Service charges are often a bone of contention; many of us dispute the value for money we receive for this charge when, more often than not, services are woefully neglected.

Read More