Service Charge Factor - The straw to break the camel's back?
With the start of the new financial year, residents of affordable and shared ownership homes have been sent their service charge bills, with many of us being dismayed at the hike in fees. Service charges are often a bone of contention; many of us dispute the value for money we receive for this charge when, more often than not, services are woefully neglected.
UK Government's Social Housing Reforms: What You Need to Know
In August 2018, the Ministry of Housing, Communities and Local Government published a green paper titled "A new deal for social housing," outlining five principles to create a new, fairer deal for social housing residents. The government's response to the call for evidence highlighted concerns about safety and quality, poor handling of complaints, and tenants feeling unheard. The government published a social housing white paper on 17 November 2020, which set out measures to reinforce the regulator's objectives, empower residents, and encourage investment in neighbourhoods. Although the white paper was generally well received, stakeholders expressed concerns over the pace of the proposed reforms, tenants' representation, and resource implications for social housing providers.