Unlocking Collaboration
Today, we are addressing a recent development that has prompted us to reflect on our commitment to collaboration, transparency, and effective communication.
Yesterday, I received an email from the ICO regarding a data protection complaint brought forth by GreenSquareAccord (GSA). Instead of initiating a direct conversation with us, GSA chose to approach the Information Commissioner's Office (ICO) with their concerns. This decision left us again pondering the missed opportunity for dialogue and cooperation.
Data - The Big Risk?
In the digital age, data has become the lifeblood of organisations, enabling personalised services and enhanced customer experiences. However, with this great reliance on data comes the inherent risk of data breaches and compromise of sensitive information. Housing associations, responsible for providing safe and secure homes, are not immune to this threat. Recent incidents have raised critical questions about the impact, prevention measures, and risks faced by both providers and residents.