Understanding Service Charges (again)…
Service charges enable the maintenance and management of shared spaces within residential developments—in theory, at least. However, there is a growing concern regarding service charge abuse, leaving many residents questioning the fairness and transparency of these fees. Service charges should reflect the services provided, from cleaning and maintenance to utility costs and repairs. Yet when these agreements are mismanaged, residents bear the burden of rising costs for inadequate services. When services aren’t delivered, leaving residents to pay for something they don’t receive, one could call it fraud. With little oversight, these charges are increasing to levels that are making affordable housing quickly become unaffordable.
Thou Shalt Not Speak
Freedom of speech is a core pillar of democratic societies, essential for healthy discourse and driving societal progress. It is the bedrock upon which diverse opinions can clash, ideas can be challenged, and innovation can flourish. Without the ability to freely express our thoughts and beliefs, our collective capacity for growth and understanding is severely hindered.
From Ponzi Schemes to Strikes - Is This Really The Current State of Social Housing?
In recent weeks, concerns have surfaced regarding the financial health of certain housing associations, my own landlord included, prompting discussions about their management practices and the implications for residents and communities.
Service Charge Strikes will follow…
Service Charge Factor - The straw to break the camel's back?
With the start of the new financial year, residents of affordable and shared ownership homes have been sent their service charge bills, with many of us being dismayed at the hike in fees. Service charges are often a bone of contention; many of us dispute the value for money we receive for this charge when, more often than not, services are woefully neglected.
GreenSquareAccord's latest Governance Failure
GreenSquareAccord's recent credit rating downgrade by Moody’s exposes glaring deficiencies in its governance and financial management. Led by CEO Ruth Cooke, the organisation faces mounting criticism for its inability to address systemic issues and safeguard the interests of its stakeholders. GSA's latest governance failure under Ms. Cooke's leadership highlights the detrimental impact on residents and the broader community.
Parallel Journeys, Different Destinations
Since 2016, I, as a resident, have embarked on an arduous battle with my housing provider. Our shared mission has always been to support residents and ensure safe homes, yet it has become increasingly evident that we are heading towards divergent destinations. In this article, I’ll delve into the disconcerting revelations from the Housing Ombudsman's report, highlighting the traits that hinder my provider from attaining the esteemed title of a "simply brilliant landlord."
I’ll shed light on my personal initiatives (the creation of two websites) in an effort to lend a voice to fellow residents who have been silenced by their housing providers. It has become apparent that while my actions speak louder than their words, as we explore the transformative journey and invaluable lessons I have acquired along the way.